Read our testimonials

What our clients are saying

We're pretty great, and our customers agree.

"We highly recommend Chad! He is personable, professional, and knowledgeable. Always looking out for our best interests. We appreciate the extra care he extends throughout the year!"

Customer

since 2021

"Answered all my questions. And I had a lot!"

Mark M.

customer since 2015

"Explained everything in detail. Very easy to talk to "

Customer

since 2025

"Friendly people, explained everything in detail and clearly."

Customer

since 2020

"Very courteous and professional service "

Customer

since 2022

"Very easy and someone always gets back to me right away when I have questions!"

Brenda C.

customer since 2022

"Personal attention to specific needs. "

Customer

since 2022

"Always there always on top of what’s new and could be better for you."

Verna S.

customer since 2022

"Very helpful and knowledgeable. Multiple options for any situation. Help in understanding my need and options."

Customer

since 2021

"Very helpful. Always there when I need something "

Nancy R.

customer since 2021

"My agent is ready at all times to answer.Wedding questions are important to me and give me the proper way and guidance to go forward. I would suggest the agents at this company with my highest Approval. For you to go forward and give them your information to give you the best insurance that suits yourself.As a person."

Tammy B.

customer since 2021

"Thiel & Associates takes customer service seriously , it's not just a catch phrase for them. If I ask a question of Sarah I receive a timely, concise and understandable answer. Thank you for your help. "

Customer

since 2017

"I am very impressed with how fast you called me back to answer my questions . You surely know your business. "

Kurt S.

customer since 2018

"For me as an aging adult who sometimes forgets...or misplaces...things, i like that my needs are anticipated and met in a timely manner. Little is asked of me really...and yet, the service is exemplary! Thanks goodness for Chad and all the staff of Thiel and Associates! Thanks for many years of helping with my insurance needs. God Bless you all..."

Shelley S.

customer since 2022

"The staff was friendly and professional. We felt so at ease. This is a new chapter in our life, and we are thankful we discovered Thiel & Associates everything was seamless. A special thanks to Dustin!!!!!"

Customer

since 2025

"Chad was recommended to me by RBC rep Wael. I felt at ease with my meeting with Chad. He made the application for Medicare a simply task. I look forward to my yearly meeting with him. "

Dale H.

customer since 2025

"Sarah is very prompt when I contact her with questions. I feel she is very knowledgeable in all aspects of Medicare. "

Diane S.

customer since 2024

"Sarah is always on top of things. She makes getting insurance every year incredibly easy. She is so good to look for the best plan to meet my needs. Highly recommend!"

Rochelle S.

customer since 2021

"Always very responsive in getting back with answers to any questions. "

Customer

since 2021

"Daniel was great and walk me through the chances. Made it easy "

Timothy G.

customer since 2025

"We felt comfortable at once with Dustin’s knowledge and superior customer service. We have the confidence that he is doing his best to assist us in choosing the best product for our insurance needs. "

Nancy H.

customer since 2025

"I am VERY HAPPY !! I HAVE NO COMPLAINTS !! KEEP UP THE GOOD WORK "

Beverly S.

customer since 2022

"We appreciate that when we have questions, they are answered quickly!"

Andrew C.

customer since 2022

"The employees are very knowledgeable and always help you find the correct insurance plan."

Customer

since 2024

"Always willing to help! If your representative isn’t there or busy someone else is always willing to answer your questions. Jessica at the front desk has been such a help. I really appreciate her as well.!"

Terri R.

customer since 2021

"Always willing to answer my questions when I walk in off the street while I’m still thinking of it!!"

Faye W.

customer since 2017

"Your expertise in guiding us make the right decisions on insurance is most appreciated! You are very knowledgeable and wonderful to work with! "

Jennifer D.

customer since 2021

"Chad is always very helpful, professional, friendly and knowledgeable about my Medicare needs."

Customer

since 2024

"Everything is great"

Customer

since 2019

"Chad was able to provide us options for health care coverage that has allowed me to retire early! And in subsequent years, he reevaluated our plan to provide an even more affordable plan. I don’t think I could navigated the healthgov plans without his expertise. "

Customer

since 2021

"Sarah, you made navigating the whole process of getting the right insurance supplement a breeze. You took the time to explain everything so that we understood what we were signing up for"

Bruce C.

customer since 2019

"Chad is great to work with, he is very responsive to your needs and does his best to help however he can."

Brian B.

customer since 2024

"I appreciate Chad finding the right insurance plan that works for my needs. "

Customer

since 2022

"Quick responses and easy access to my agent "

Customer

since 2024

"Helped me pick supplemental insurance for retirement "

Dale C.

customer since 2024

"Signing up with Theil insurance was easy they did all the hard work in searching for the best fit for me and my needs, So far I haven't had any issues trying to figure out my medical bills and they're always a phone call away if I do need so help."

Customer

since 2024

"You are very thorough in explaining the different options and making sure the client understands them. Excellent service. "

Customer

since 2024

"I am very grateful that I can get health insurance at a cheaper rate that is best for me! They take the time to listen & help you out. Thank you!"

Customer

since 2016

"always there to help me and answer my questions in a very easy way for me to understand."

Customer

since 2018

"Everyone at the office has always been very helpful and answering any questions when needed. They’re very friendly and knowledgeable and listen to what we need."

Melana S.

customer since 2022

"I had a problem getting my medication to go through the insurance company and I gave Daniel a call and he made things happen."

Mary B.

customer since 2024

"Daniel is always polite and answers all our questions. If he doesn't have an answer for you he will reach out to others in the office or research further to give you an accurate answer."

Sandra B.

customer since 2023

"We love the service that we get when we have questions and a quick responses to take care of our insurance needs"

Mark S.

customer since 2024

"Sarah, You have always been an energetic,well-informed,,professional agent for Linda and I. Our goals in terms of health insurance remain: complete coverage and no copays. We trust you to continue your wonderful work. Sincerely yours, Mike and Linda Otten"

Michael O.

customer since 2019

"Whenever I call, someone always acts on whatever I have a question or a problem. Plus everone is always very pleasent to work. Thank you to all."

Mary P.

customer since 2022

"The staff here is very accommodating and understanding! They help out even when I have the simple questions. I can’t thank them enough!"

Anika S.

customer since 2023

"Friendly service! Did a great job explaining the insurance products that I needed."

Customer

since 2022

"My agent is always helpful with any questions, and responds to voice mail messages as soon as possible."

Vicki S.

customer since 2022

"Always helpful and concerned for us. "

Customer

since 2014

"They help us choose the right plan out of the many that are available and the fact that we don’t know anything about insurance. We are very satisfied with the help that you have given us in the past."

Dennis R.

customer since 2019