Read our testimonials

What our clients are saying

We're pretty great, and our customers agree.

"Sarah always goes above and beyond expectations when it comes to helping with insurance."

Christopher Y.

customer since 2016

"Always looking for the best plans to suite our needs. If we have questions we can call and know you will have the answers to help us out."

Customer

since 2018

"Always well versed on available products, yet able to narrow choices down to make decision less complicated for us. Those choices always seem to be geared to me or us, meaning they take the time to listen, listen, listen."

Thomas M.

customer since 2023

"Always great service."

Gary L.

customer since 2022

"We are retired and Chad is so helpful with all our insurance needs and questions!"

Robert M.

customer since 2022

"The follow up call when I forgot 2 scripts and couldn’t back up was pleasant and well handled on the Thiel end."

Customer

since 2019

"You do everything right very Professionally "

Customer

since 2019

"I appreciate being contacted in advance of open enrollment, so I have enough time to consider if my choices for the past year are exactly what i need. In addition, you keep me informed of any changes that occur during the year so I am aware of how they may affect me. "

Customer

since 2021

"the thing I like about working with you Sarah is you are very knowledgeable and we are never rushed the fact that you go over the choices and gives two or three instead of half dozen makes easier make a better decision."

Customer

since 2017

"I feel comfortable and truly believe that Chad is looking out for my by best interest. I enjoy working with him and will continue to trust his advise. "

Randall M.

customer since 2022

"You’re helpful and accessible. You continue to look if better coverage is available and then you take the time to implement it!"

Customer

since 2014

"You have always steered us in the right direction, answered all of our questions and helped us with our concerns or issues. "

Customer

since 2019

"Everyone is always helpful and friendly. Our daughter works in an office and if a patient has any questions about some insurance they have with you, she can give you a call and you are very helpful and friendly. Some companies aren't always that helpful. She has all good things to say about you' "

Carl W.

customer since 2019

"Issues are explained in a way that I can understand Advantages/disadvantages of various plans are identified Plans are identified to meet my needs Very personable & knowledgeable. staff"

Janis M.

customer since 2011

"I will always be grateful to you! Thank you so much for your professionalism and service!"

Shawn M.

customer since 2017

"Nice to be local. Can talk to a person. If I leave message, you call back. Very kind and helpful. Thank you!!"

Customer

since 2022

"When we have questions or problems you are quick to respond "

Customer

since 2022

"Sarah really listened to my needs to help me choose the best plan for me. I have recommended her to others who are also happy with their choice. "

Customer

since 2018

"Helpful to answer all my questions "

Customer

since 2025

"I was referred by my aunt. I came to Thiel & Associates when I had to sign up for Medicare the first time and have continued having them with help me choices. Every question I have had have been answered and they take their time to explain anything I don’t understand. I am very pleased with the service I have received. "

Kathy M.

customer since 2023

"Adequate time spent with us. Explanation of benefits clearly started. Answered our questions."

Customer

since 2022

"Explained things clearly. Gave options."

Customer

since 2021

"Sarah is very professional and kind. She helped us choose the right Medicare plan for us. Felt very at ease with Sarah. Thank you so much!"

Julie V.

customer since 2023

"Very good resource and very knowledgeable about available products. "

Customer

since 2022

"Stayed in contact. Not pushy."

Rebecca M.

customer since 2021

"Always here to answer when I need help. Very friendly."

Customer

since 2021

"Very professional, very informative. Thanks!"

Customer

since 2023

"I appreciate that you answer all my questions, and that you provide additional information that I may not have thought to ask about. That allows me to make informed decisions."

Customer

since 2022

"Very helpful!!"

Customer

since 2025

"I love that we are listened to, and Sarah is willing to take the time to answer all our questions. We are never made to feel like we are rushed for time, or that any question is insignificant. "

Dawn H.

customer since 2023

"Answer questions promptly and good recommendations "

Barbara N.

customer since 2023

"Taking the time to meet with us to go over all options of insurance plans available before choosing a plan. We didn't feel pressured or rushed in making a choice."

Customer

since 2024

"We like the time you take to make sure we are getting the right coverage we need. "

Customer

since 2023

"Very friendly and understands our needs. "

Michael M.

customer since 2024

"Easy to talk with. Fast follow up. "

Ronald K.

customer since 2021

"You make it easy to make final decision on insurance coverage. I especially like the correspondence through email."

Mary L.

customer since 2017

"You are very understanding and very helpful. You are able to explain things and not make me feel stupid when I ask."

Customer

since 2023

"Chad continues to find the best plan for me and shows respect for my needs. I highly recommend.."

Rose K.

customer since 2019

"You have great knowledge of which insurance companies offer what. Any time I called you, you gave me the answer I needed. Also, having the group information seminar was helpful."

Customer

since 2022

"You provide excellent service. I have never had an issue. Thanks"

Gary K.

customer since 2024

"Always friendly answer any questions we had"

Customer

since 2025

"Chad is very friendly and knowledgeable. He has always given us good advice for our insurance options. We highly recommend this agency for insurance needs. When people ask us who we use or who we would recommend we always recommend Thiel & Associates."

Customer

since 2022

"I recommend you to everybody that’s looking for insurance options. You explain everything really well. Sarah’s the best!!"

Tammi K.

customer since 2022

"You were very helpful to me when Roger passed took the time to answer my question. Had time for me even if I didn't have appt."

Marlis M.

customer since 2019

"I have always had great service. I have been well informed on the many insurance options available and always looking out for the customers best fit."

Daniel L.

customer since 2023

"Sarah is always willing to answer any questions or concerns I might have! She always gets back to me in a timely matter. She is always willing to try and find the best insurance that will meet our need! So, thank you Sarah!"

Customer

since 2020

"Always helpful and pleasant. "

Customer

since 2019

"Always available to help out with any questions or problems regarding my health insurance needs. "

Customer

since 2022

"It’s important for insurance agencies to understand the differences between somebody who is 30 years old, 50 years old, 70 years old and the Thiel agency has handled this well for many many years. Highly recommend recommended."

Steven K.

customer since 2020

"I feel they are getting the best policy for me."

Customer

since 2022